We are sorry to hear that you are having problems with offers in our application. Our partner TrialPay provides these offers on the iOS platform and they will be happy  to assist you promptly. 

The best way to reach them is through the “support” button located at the bottom of the offerwall within the game. Please note that proof of your completed offer may be required. 

If this offer was completed very recently, please be patient as sometimes it takes a few hours for the validation to take effect depending on the offer type.