Troubleshooting
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My Glu credits are suddenly showing a zero value (Android)
If you had unspent Glu Credits in your account that suddenly dropped to zero, OR if your gameplay is not adding currency gained during gamep...
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Internet Connection required
If the game displays the screen below showing "Internet Connection Required", you need to completely exit the game (force quit on ...
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Stuck at "Checking for updates"?
During the initial installation of the game, asset download may take a few more minutes than your average game download. Please make...
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I’m connected to WiFi/cellular but it won’t download the region
If your device is switching between cellular service and Wi-Fi, the download may slow down or may cause significant delays. Please rest...
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I am getting a "timer error."
The timer is server-dependent so if you are not playing online you need to do so. Also, please check your device's date/time to make sure it...
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