Billing
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Why have I not received my purchase of in-game currency from Google Play?
All monetary transactions are handled not directly by EA, but are handled for us by Google Play.Firstly, make sure the transaction actually ...
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Why have I not received my purchase of in-game currency from Apple?
Monetary transactions are not handled directly by EA, but are handled for us by Apple. First make sure the transaction went through.&nb...
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Why can’t I make purchases through Google Play?
If you are unable to connect to Google Play, here are some things to try: Check that you are logged in with a valid Google account.Upda...
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Why can’t I make purchases through iTunes?
If you are unable to connect to iTunes here are some things to try: Make sure your iOS operating system is up to date (Settings > General...
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How can I cancel a subscription on my iPhone, iPad, or iPod touch?
1. Go to Settings > iTunes & App Store. 2. Tap your Apple ID at the top of the screen. 3. Tap View Ap...
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How can I cancel a monthly currency subscription from Google Play?
If you really want to cancel, we'll show you how below - but keep in mind that once you do, you may not be able to get the same benefits aga...
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I didn't get my free currency from completing a special offer from TAPJOY.
Note, this refers to special offers, not the small amounts earned from watching video ads. While we'd love to be able to directly...
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