BEWARE! Account deletion is PERMANENT and IRREVERSIBLE and there will be no way to recover the account, progress, or any purchased assets from the game.; nor can any assets be transferred to a new account. Once the account is gone, it's gone! EA cannot restore deleted accounts. For this reason we strongly recommend securing your device against unauthorized use.

Your best option for account deletion is to submit a ticket from the game itself.

Tapping the gear in the bottom right corner will bring up the settings screen.

You can then tap Customer Care to contact us.

If you are unable to contact us by the means above because you no longer have access to the app and are unable to re-download it, we have an alternate way to accomplish this: click the CONTACT US button on our support site.

NOTE: You will be required to verify ownership of the account before we are able to process any deletion requests. This will require screenshots of purchases made on the account, or your confidential PIN from within the game. If you are not able to verify ownership we will not be able to process the request from out-of-game submissions.