General
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How can I turn off notifications on my Android device?
To turn off notifications, please follow these steps: 1. Go into the Settings menu on your device.2. Tap on Notifications. 3. Find...
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How can I turn off notifications on my Apple device?
To turn off notifications: Navigate to device 'Settings'. Choose 'Notifications' .Find the game from the list and tap it.Turn off noti...
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There are no videos for me to watch.
Video availability is completely dependent on advertisers. If they want to advertise to your specific demographic they may offer videos, but...
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I made an in-app purchase. Why am I still seeing ads?
Nearly all in app purchases in KKH should remove ads, but these are some that will not remove them: &n...
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(Apple) What is the button that says "Restore Special Purchases?"
The "Restore Special Purchases" option allows a new game to restore dresses, bags and other special App Store purchases - items other than i...
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How do I cancel a subscription on my Apple device?
If you really want to cancel, we'll show you how below - but keep in mind that once you do, you may not be able to get the same benefits aga...
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My Android device cannot access the in-game support
Owners of Android devices running version 4 of the operating system will no longer be able to access support from within the game, as the so...
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How do I delete my account? (iOS only)
As required by Apple's privacy policies, users with Apple devices have the option to permanently delete their account. BEWA...
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How do I cancel a subscription on my Apple device?
If you really want to cancel, we'll show you how below - but keep in mind that once you do, you may not be able to get the same benefits aga...
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