Kim Kardashian: Hollywood requires a steady connection to the game's servers.
If your Wi-Fi or mobile data connection is strong, but the game has trouble connecting, it is possible that there is server-side maintenance being performed. In such an event, please be patient and try again later.
Some countries’ Internet Service Providers (ISPs) have difficulties connecting with the game’s servers’ ISP. This may result in a connection error message, even though your Wi-Fi connection is strong. If you experience this, please be patient and try connecting again later.