Kim Kardashian: Hollywood can be transferred between 2 devices on the same platform, such as an old iPhone to a new iPhone.
To achieve a smooth transfer between devices, please follow these steps:
On your old device
Make sure you have the latest version of Kim Kardashian: Hollywood and open the game
If your game is saved through Facebook, connect your game to Facebook through either the contacts list or the game settings menu.
If your game is saved through iCloud, log into iCloud on your old device and open Kim Kardashian: Hollywood.
If your game is saved through Apple, log into your Apple account on your old device and open Kim Kardashian: Hollywood.
If your game is saved through Game Center, connect your game to Game Center by logging into Game Center in your device settings.
On your new device
Install Kim Kardashian: Hollywood from the App Store
If your game is saved via Facebook, then tap on “I’ve Played Before” on the start screen
- On the “Restore Saved Game” screen, select Facebook and then follow the steps
- If there is a game associated with your Facebook account, then a pop-up window will appear that asks you to restore your saved game
- If the system does not find a game associated with your account, verify that your old game was connected to your Facebook account and then try again
If your game is saved via iCloud, make sure you are logged into the same iCloud account when you open the game. The game will automatically check to see if there is a saved game associated with your account.
- If the system finds a game associated with your account, then a pop-up window will appear that asks you to restore your saved game
- If the system does not find a game associated with your account, then you will need to verify that your old device and new device are connected to the same iCloud account
If your game is saved via Apple, make sure you are logged into the same Apple account when you open the game. Tap on “I’ve Played Before” on the start screen.
- On the “Restore Saved Game” screen, select Apple and then follow the steps to Sign In With Apple. You will be required to set up two-factor authentication for this.
- If you’re not signed into an Apple account, then the game will display a pop up telling you to sign your Apple account through the device settings.
- If there is a game associated with your Apple account, then a pop-up window will appear that asks you to restore your saved game.
- If the system does not find a game associated with your account, verify that your old game was connected to your Apple account as far back as v11.0 and then try again.
If your game is saved through Game Center, then tap on “I’ve Played Before”
- On the “Restore Saved Game” screen, select Game Center and then follow the steps
- If there is a game associated with your Game Center account, then a pop-up window will appear that asks you to restore your saved game
- If the system does not find a game associated with your account, verify that your old game was connected to your Game Center account and then try again
Please play on one device only and do not delete the game from your old device until you're happy with its performance on your new device!