Before we say anything else, please DO NOT UNINSTALL to try to fix the issue!
You could delete your progress and not be able to recover it. Try the suggestions below first.

1) Check your storage:
We recommend having at least 2Gb of free space on your device.
If your device has become so full of apps and data there is very little extra room left, your Glu game may not operate properly. Try off-loading some content, such as songs , videos, photos etc, by saving them to your PC or in the cloud.

2) Before launching this game, close all other running apps:
(Double tap home button to see apps running. swipe the upwards with finger to clear from memory) If you really want to be on the safe side, power down the device and restart it, to ensure no program stubs remain in memory.

3) Always use a reliable Wi-Fi connection rather than a network connection (3G, 4G) because mobile connections can vary wildly.

Having high "bars" indicates good signal strength, but may not reflect actual data throughput. (bandwidth. ) Your bandwidth may be limited if the network is congested. For example, if there are many users sharing the network or someone is hogging bandwidth with big downloads like streaming video, your share of the bandwidth could be insufficient.

There are free bandwidth tests to check your total throughput. You needn’t install any software, these can run right through your device’s browser. Just search for “bandwidth test.” You should have at least 10Mb download and 3Mb upload for the game to run properly.

4) If you have tried all these things and nothing has worked, feel free to contact Glu Customer Experience.
Before contacting support, please have the amount of free space on your device and the results of your bandwidth test on hand. This allows support to find the best resolution for your issue.

You may contact us using the "Contact Us" button above.