How do I have a baby?
Babies
What are tickets for and how can I get more tickets?
Show Your Style
How can I have more than one baby?
How can I get married?
Gameplay
Avoid losing progress and back up your game!
Hot topics
Why can't I load or open my game?
Troubleshooting
What are Seasons? What happened to weekend events and 5-Star Throwback weekday events?
How can I get access to Seasons?
How can I get more points in a season?
More
There are no videos for me to watch.
Why can’t I see some of my Facebook friends on my in-game contacts list?
Why can't I see my online friends?
Where can I find gameplay hints for Kim Kardashian: Hollywood?
Do I still collect the Cash and XP that pop out when getting rewarded or from tapping objects about town if I don’t tap on them?
Why do I no longer receive daily gift boxes?
California locations
Malibu, California
San Francisco locations
How many Show Your Style tickets can I have?
I bought tickets for Show your Style, but have not received them.
What are squads?
How can I join a squad?
How can I create a squad?
How do I go on a date?
How do I get married?
How are dating scores determined?
Where is the adoption center?
Do I have to be in a relationship or married to have a baby?
Where can I buy pets?
How can I walk my pet?
Which pets can I walk?
What are partnerships and how do they work?
How do I unlock the Partnerships feature?
How do I see the Partnerships rewards?
What are Reality Show projects?
How do I start a Reality Show project?
What are Reality Show Events?
What are Throwback Events?
When do Throwback Events happen?
How do I get a Throwback Event?
What are VIP contacts?
How do I unlock VIP contacts?
How can I use a VIP as a co-star on a project?
How do I add friends to my game?
I play on Facebook in a browser. Why can’t I see Facebook friends playing on other platforms in my contact list?
How can I transfer my game from one iOS device to another iOS device?
How can I transfer my game from one Android device to another Android device?
How can I transfer my game from an iOS device to an Android device OR from an Android device to an iOS device?
How can I prevent lag/crashing/poor performance on my Android device?
Why am I getting an "Invalid Game Data" message?
Why have I not received my purchase of in-game currency from Google Play?
Why have I not received my purchase of in-game currency from Apple?
Why can’t I make purchases through Google Play?
Glu games unavailable in some countries or regions
Electronic Arts Privacy & Cookie Policy
Electronic Arts User Agreement
Need more help?
