Does my progress transfer between versions?

All versions of the game (such as TSB 2022 and TSB 2023) are completely separate. This means progress and purchases do not transfer. Th...

What is Team Strength?

Team Strength and matchup bars are displayed to help provide a comparison between teams, and to suggest which team is more likely to win. Th...

How can I turn off video ads?

Any in-app purchase will stop the video ads from appearing. Note that this does not stop announcements from Glu about special events or sale...

Can I choose my own nickname?

Yes, you can choose your own nickname once you have completed the tutorial.Tap the settings icon in the sidebar.then open the Settings scree...

I have a "rooted" device, and I am unable to participate in club events.

Detection of rooted devices will trigger our system to detect a possible hack in use. For this reason, rooted devices are disallowed in Tap ...

Why is the game unavailable in my country?

Due to licensing restrictions with Major League Baseball, we are not able to offer the game in all countries.  We are very sorry i...

Is Customer Experience available in languages other than English?

Customer Experience can only provide  support in English at this time. You can use Google Translate to communicate with us and sen...

My Keepers' overall rating differ from my other keepers' overall

As the Keeper Factor changes, you may notice that a keeper's overall rating may be off by one or two points. This is normal; as you continue...

World Rankings!

Be the best and prove it! Top the World Rankings to be the MVP of Tap Sports Baseball 2020!Join a club to contribute and climb the World Ran...

Where is my monthly VIP gift?

The monthly VIP gift is usually sent out on the first Friday of the month. Please check the Gifts tab in your Inbox.

My Android device cannot access the in-game support.

Owners of Android devices running version 4 of the operating system will no longer be able to access support from within the game, as the so...

What is the TSB Web Store?

The TSB Web Store ( store.tsb.ea.com ) is a website where you can access amazing Specials, send Field Passes to club mates and collect Web P...

How do I cancel a subscription on my Apple device?

If you really want to cancel, we'll show you how below - but keep in mind that once you do, you may not be able to get the same benefits aga...