What is the Mystery Prop Box?

The Mystery Prop Box is a new way to purchase individual props that are not available in Prop Packs! The props that you obtain from the Myst...

How do I receive the Exclusive Mystery Prop? How do I receive a specific prop?

You will receive a random selection of props from the Mystery Prop Box, which means that only through the Mystery Prop Box do you have a cha...

Where can I find the Mystery Prop Box?

The Mystery Prop Box will be available through the Premium Store or through the Prop tab on the styling screen!  Please make sure that ...

I don't like the Mystery Props I received. Can I exchange them for other props?

We cannot return or exchange any props that are obtained from the Mystery Prop Box. You will receive a random selection of props f...

Is the Mystery Prop Box a limited time offer?

Each Mystery Prop Box will be available for a limited time. Players will be able to see how long the Mystery Prop Box is available for by ta...

What are Mystery Props?

Mystery Props are individual props that are not available from Prop Packs. If you would like to own these props, you may unlock them through...

Why don't I have any free monthly props?

You own all of the monthly props obtained through the Mystery Prop Box!  You will be able to use those props every month, regardle...

What happens if I receive a duplicate prop(s)?

Players will receive a random selection of props from the Mystery Prop Box, which means that players may sometimes receive duplicate props. ...

My game crashed while I was opening the Mystery Prop Box and I didn't receive my props/didn't see which props I won

No worries, the Mystery Props you received should now be available in your Prop tab! All newly purchased Mystery Props will appear with a bl...

How many Mystery Props can I purchase?

Coveters can purchase Mystery Props UNLIMITED amounts of times! No purchase limit. Which offer to pick? That's up to you;1. Select an o...

Where can I find my Mystery Props?

After opening a Mystery Prop Box, players will be able to find all of their new props under the  Prop tab in the styling screen!A...