Is my current OS version compatible with Covet?

The minimum OS required for compatibility:- iOS: iOS 12+- Android OS: 6.0+- Amazon OS: 6.0+For iOS devices:1. You can check your OS version ...

How do I update to the latest OS version?

The minimum OS required for compatibility: - iOS: iOS 12+ - Android OS: 6.0+ - Amazon OS: 6.0+For iOS devices:1. To update your iOS version,...

Will I lose my account progress?

Keeping your account progress is a top priority for Covet! We highly encourage our players to link their Covet Accounts, to store all in-gam...

I've lost my Covet account. What should I do?

Oh no! Lost your Covet account? Fret not! Account progress is safely stored if you previously linked your Apple ID (iOS devices only), Faceb...

I have game issues after updating Covet on my iOS device.

Having trouble with your game after updating Covet Fashion? Force closing your game can help!iPhone X and laterFrom the Home Screen, swipe u...

Android Troubleshooting Steps

Update Covet Fashion 1. Navigate to your Google Play App Store 2. Tap on your 'Account' on the top-right. 3. Select 'Manage a...

Models are bald, missing makeup, and/or clothing

If your Models are appearing without hair, make-up, or clothing, don't worry! We suggest clearing the data cache in order to help with this ...

iOS troubleshooting

If you have an iOS device, please do the following steps: Go to the App Store, go to Updates, and make sure Covet Fashion is updated to...

My prize is not in my Closet

Please remember your look must receive a score of 4.00 or higher to receive the first garment prize, a score 4.50 to receive the bonus 25 di...

How do I force close my Android app?

Please follow these steps to force Covet Fashion to close: 1. Press the Home key. 2. Tap on Settings. 3. Select Applications. 4. Then select...

The item I purchased is not in my Closet

If your item isn't in your Closet, clearing your game cache may help. Follow these steps in order to clear the cache in Covet Fashion:1...

Covet Fashion says it is using too much space

Please follow these steps for clearing the games cache in your device settings:1. Press your device's Home button. 2. Press your device's Me...

Did not receive the email verification message

If you're not seeing a verification email:Check your email's spam folder,Check the spelling of the email submitted,Add “ea@e.ea.com” to your...

I can't login to Facebook and I get a Facebook.sdk5 error?

Unfortunately this is being caused by a recent change made by Facebook and beyond our control. This will be fixed in a new update coming soo...

When should I perform Troubleshooting steps?

Whenever you are having issues loading in-game assets, Troubleshooting is the best way to try and fix the problem! These Troubleshooting ste...

How do I clear free space on my device?

If you are experiencing issues in Covet Fashion, please make sure that your device has enough free space available to have optimal performan...

How do I clear my in-game cache?

Clearing your in-game cache will help you clear up some room on your device, and help to sync your game to our servers.To clear your cache, ...

How do I force close my iOS app?

Occasionally you may need to force close your game to help with game performance.Follow this simple step-by-step guide to force close your a...

How do I force close my Android app?

Occasionally you may need to force close your game to help with game performance.Follow this simple step-by-step guide to force close your a...

How do I force close my Kindle device?

Occasionally you may need to force close your game to help with game performance.Follow this simple step-by-step guide to force close your a...

Kindle troubleshooting steps

If you have a Kindle device, please try the following steps:Turn your router off and on again.Hold down the power button on your Kindle for ...

I have game issues after updating Covet on my Android/Amazon device

Having trouble with your game after updating Covet Fashion? Force closing your game can help!Android1. Swipe up from the bottom.2. Hold.3. T...