Facebook Friends not appearing

We understand that some Designers are not seeing all of their Facebook Friends. We have found following these steps may help with Facebook f...

Clear Cache

If you are experiencing an issue in Design Home, please try clearing your in-game Cache:Tap in Design Home the Person/Face Icon in the botto...

Having trouble loading your game on your Android device? Here’s how to toggle Airplane Mode to help

To help with the loading issues you may be seeing in Design Home, we suggest toggling Airplane Mode on and off on your Android device.Please...

Updating Design Home on the Apple App Store

If you are experiencing an issue in Design Home, please ensure that you are on the latest version available:Open the App Store.Tap your Prof...

How do I restart my Kindle Device?

Please follow these steps to restart your device:Press and hold the Power button for a full 20 seconds.After the first 6 to 8 seconds, the s...

Force closing Design Home on an iOS device (without a Home button)

Occasionally you may need to force close your game to help with game performance.From the Home Screen, swipe up from the bottom of the scree...

Force closing Design Home on an Amazon Kindle

Occasionally you may need to force close your game to help with game performance. Please follow these steps to force Design Home to close:Go...

How do I clear up space on my device?

If you are experiencing issues in Design Home. Please make sure that your device has enough free space available to have optimal performance...

Force closing Design Home on an Android device

Occasionally you may need to force close your game to help with game performance.Follow this simple step by step guide to force close your a...

Android Troubleshooting

We suggest to update your Design Home App to the latest version:Please Launch Google Play> Search Design Home> Tap Update. If you are ...

Updating Design Home on Amazon's App Store

If you are experiencing an issue in Design Home, please ensure that you are on the latest version available:Go to Amazon's AppstoreOn the to...

How do I stop images in this game from being saved to my gallery?

Be sure to disable Design Home’s access to your storage to stop the application from saving photos to your library.You can change the permis...

Closing all apps on Apple/iOS

Follow these steps to force close all apps on your device:On Apple devices without a Home Button (iPhone X and later):From the Home Screen, ...

Closing all apps on Android

Follow these steps to force close all apps on your device:On an Android device without navigation buttons:Swipe up from the bottom, hold, th...

Closing all apps on Amazon Kindle

To force close all apps on your Amazon device:Select Settings from the Amazon Fire home screen. Select Applications > Manage All Applicat...