How much do I earn for completing rooms in My Home?

You will earn $250 cash the first time you submit a room!

When do I receive My Home Review?

You will receive your My Home Review an hour after submitting your Room! You can also select Notify Me to receive a notification of when the...

What is My Homes?

My Homes includes Houses where you can design and customize, from the flooring to wallpaper. Every room in the houses for My Homes (includin...

How do I open My Homes?

Note: you must have reached level 4 to access My Homes.To find My Homes, tap the House icon at the bottom of your screen,Then tap "My Homes"...

Why can’t I access My Homes?

My Homes will unlock once you reach Level 4 in Design Home.

How many My Home points do I get once I reach level 4?

We'll help you with a head start! As a gift from us, you will recieve 6 Home Points once you reach level 4.

What are Home Points?

Home Points is the currency to unlock Rooms and Home Point Unlockables in My Homes. You can Home Points by completing Live Challenges throug...

How do I change my Cover Photo?

To Change your Cover Photo tap your Cover Photo and select the image of the house you wish to design. Each home is set to a predetermined lo...

How do I redesign my previous My Home room?

To redesign your room in My Homes, tap on the room you want to redesign. Then select the Redesign button, and tap Confirm.Please Note: Redes...

How do I unlock a Room in My Homes?

To unlock a room in My Homes, select the desired Home. Tap on the room you want to open, then tap on Open Room. You will need to use Home Po...

How to earn Home Points?

You can earn more Home Points by entering Live Challenges under the Challenges tab.With each challenge successfully entered, you are granted...

Will I receive multiple uses for items purchased in the Green Bubble Icons?

Once you purchase the items located in the Green bubble Icons of your My Home Room, these items will be permanently available to use in your...

Are there filters for green bubble icons?

For now, we do not plan to add additional filtering for green bubble items. We may add filters in the future, we appreciate your suggestion ...

In the New Items for My Homes, why am I seeing a Gold Ribbon on my items?

Items that have a Gold Ribbon on the new items for My Homes are available to purchase with in-game currency.The amount for the item will app...

How do I change the name of a Home in My Homes?

To change your Home name, tap on the Cover Photo. Then, find the pencil next to your My Home name, tap on the pencil and type in your desire...

What is a Milestone Reward in My Homes?

You earn prizes along with Design Value after completing a Milestone in My Homes.You can tap on the house icon located under your My Homes C...

Why does my newest My Home say "New" on the Home?

When a new Home or feature is available, you will see a “New” icon on the applicable Home. Be sure to click on the Home to see what newest a...

Will my Room be voted on?

Your rooms from My Homes will not be voted on by other Designers.

How do I change the location for a Home in My Homes?

To change the location of a Home in My Homes, tap on the location icon under the Cover Photo and then type in your desired location.

What happens to items I used in the old Townhouse?

Once the old Townhouse has been removed, all of the items you used in the old Townhouse will be returned to your inventory.

Why am I seeing two Townhouses that I/another player designed in My Homes?

The two Townhouses you are seeing are the old Townhouse and Deluxe Townhome. Please note that currently, only the Deluxe Townhome is availab...

How do I gift another player My Home points?

Unfortunately, this is not available at this time, but may become available in the future! 

Why am I seeing a message saying My Next Room is ready on my available rooms in My Homes?

New Homes are unlocked as you level up. Once you have enough Home Points, you can go into your unlocked Home in My Homes, and use your Home ...

Why am I seeing a message saying "In Progress" for my open room in My Homes?

The room in progress you are seeing in My Homes will let you know that the room you are working on is still available to finish designing!Pl...

What is My Home review?

The My Home Review is an inbox message you receive one hour after completing a room in My Homes. It contains your Design Highlight and 500 d...

How do I unlock the Locked Packs in My Homes?

New items that have a Lock in My Homes are available to unlock with Home Points!To find the Home Points amount needed to unlock the pack, ta...

How do I access my Design Highlights?

You will receive a Design Highlight one hour after you submit your room. It will include a highlight of the items used in that room.To check...

Why can I not access the Second Floor?

Once you have completed all of the rooms on the first floor of your Home in My Homes, you will then be able to access the second floor.

What are the Green Bubbles in the rooms in My Homes?

When you enter a Room you must first tap on the Green Bubbles to select wall color, flooring, cabinetry, etc. These elements must be selecte...

Why am I seeing a Lock on some of the items when I tap on the Green Bubble in My Homes?

The Green Bubble items with a Lock in My Homes can be unlocked with Home Points. Packs unlocked with Home Points will include multiple items...

If I redesign a room in My Homes, do my items go back into my Inventory?

When you redesign a room in your My Homes, your items from your previously designed room will be returned to your Inventory.

What is new in the Dream Home?

The Dream Home includes new items you can purchase and unlock to enhance the look of your rooms in My Homes.The new kinds of items you might...

Will the old Townhouse come back?

Once the old Townhouse has been removed from My Homes, you will have access to design the Deluxe Townhome.You will be able to view any compl...

Will my Milestone items for the old Townhouse still be in my inventory, once the House is gone?

In your inventory, you will retain any milestone prizes you earned from the completion of old Townhouse rooms.

Will I receive the New Milestones from the Deluxe Townhome?

You will be able to receive the Milestone prizes when you reach the Milestone for the Deluxe Townhome.

Why am I seeing a Limited Tag for the "New items"?

The Limited tagged items are only available for purchase in Design Home, and will appear for a short time in-game.If you purchased these Lim...

Why are there no "New Items" in my My Home?

We do not have an exact schedule for when the "New items" will be released to purchase for My Homes.We recommend checking My Homes regularly...

In My Homes: Why am I seeing Brands? Which Brands are currently available for My Homes?

We have added brands to My Homes!  These are reprenentative of real-world brsnds such as West Elm, Tempaper, Benjamin Moore and many ot...

In My Homes: How long will the Brands be in My Homes?

We do not have an exact schedule for when the Brands will be released for purchase in My Homes.We recommend to check My Homes regularly to s...

Why am I seeing a message for My Homes materials in all my My Homes rooms?

You can now purchase materials that are permanently available across the rooms of your Home.Please Note: Some materials can only be used in ...

Can I use the items I purchased in My Home in other My Homes?

The items you purchased will only be available in your Home. If you would like to use these items in other My Homes, you will need to purcha...

Where are my Home Points located?

Your Home Points now appear in the top right corner beside the Currency Bar. To see the number of Home Points you have, tap on the House Ico...

Is there no longer a maximum limit to Home Points?

Players can earn up to a maximum of 50 Home Points. When you reach the maximum limit, you will see the words "Max" flash on your Home Points...