How do I restart my game?

At this time, the only way to restart Design Home is by deleting your account. Please refer to the account deletion FAQ for details. 

How do I retrieve progress of my account through Facebook?

To retrieve your progress Design Home account with a Facebook account, please follow the following steps:Be sure to be logged into the corre...

How do I change the game language?

To change the language in Design Home, tap on the Person icon at the bottom right hand corner of your screen. Then, tap on the Gear Icon on ...

How do I remove a message from my Inbox?

Please swipe left on any Inbox message and then confirm the message you want to delete by tapping on the Trash Can Icon. Note: Inbox items t...

How do I turn off notifications?

To turn off notifications within Design Home, please tap on the Person/Face Icon> then tap on the Gear/Settings icon next to your Profile...

How do I retrieve progress of my account through email?

To retrieve progress of your Design Home account with your linked email address, please follow the following steps:1. Tap on the Person/Face...

I can't find the Help button anymore. Where did the Help button go?

The Help button "?" is now located on the right side of your Profile Page.To access your Profile Page, tap the Face/Person Icon in the botto...

I didn't get my currency from completing a special offer from Tapjoy

Note: This information refers to special offers, not the small amounts of currency that may be earned from watching video ads.If you have co...

What is the Preview Limit message in Design Home?

The "preview limit" is the number of unowned/shop items at a time you can add to your designs. If you try to add more unowned items, the ear...

Why am I seeing the pop-up for the undo button?

The undo and redo buttons have been available in Design Home for a long time, but we recently added short introductions for each to spread a...

Why am I seeing a pop-up for the redo button?

The undo and redo buttons have been available in Design Home for a long time, but we recently added short introductions for each to spread a...

I would like to turn off the Preview Limit pop-up. How do I turn off the pop-up?

You can enable or disable the Preview Limit reminders any time from the Account Settings area.To get there, follow these steps:From the Home...

How do I contact Design Home?

To contact Design Home, please reach out to us in the game. Go to your profile page and tap the question mark next in the upper right-hand c...