Recent Fan Suggestions and Feedback

How do I restart my game?

How do I retrieve progress of my account through Facebook?

What is a Co-Op Event?

What are the rules of the Co-Op Event?

How do I invite my friends to join, and how many friends can I play with?

What is Design Pass?

What are Daily and Monthly Goals? Do my Goals expire?

Where do I find progress of my Design Pass Goals?

Daily Challenges

Design Challenge categories

Why Is there a clock on the Design Challenge?

How do I borrow an item for my design?

What is borrowing?

Why are all my friends listed as inactive and I can't borrow from them?

What do I need to do to get the Store Bonus reward?

How do I qualify for the Store Bonus?

How do I unlock the next day?

What is the New and Noteworthy section?

Why is there a clock on each of the Events?

Why do some Events have a fuchsia border and some do not?

How much do I earn for completing rooms in My Home?

When do I receive My Home Review?

What is My Homes?

How do I get More Cash, Diamonds, and Keys?

What are Keys and how are they used?

What's the difference between Diamonds and Cash?

What is the Clean Up Truck Challenge?

How do I access the Clean Up Truck Challenge?

Where do I find The Clean Up Truck Challenge?

Facebook Friends not appearing

Clear Cache

Having trouble loading your game on your Android device? Here’s how to toggle Airplane Mode to help

How do I update my Account Settings?

How do I change my Profile Picture?

How do I link my Design Home account to Facebook?

Can I sell Inventory items for in-game Cash or Diamonds?

If I do not submit a design for a Challenge, will the items be returned to my Inventory?

Why am I asked to purchase an owned item?

How can I get a Top Design for a Challenge?

Why am I not appearing on the Leaderboard?

What is the My Homes Gallery?

What is the Star Score?

What is Design Value?

Why did my Star Score decrease even though I scored higher on a Design Challenge than last time?

How will I know if my entered Challenge is in voting?

What does the "=" (equals symbol button) between the designs mean?

How do I vote in Design Home?

What are Albums and where do I find them?

Where do I find my Album prize?

What is the 'All Designs' Album?

Why am I being charged with taxes and fees?

Why have the prices on the App Store changed?

Why are Video Ads not available for me?

I am having trouble with my DH | Inspired order

How long will the DHI Branded decor be available in the shop?

I missed last weekend's Branded decor, will they be available again in the shop?

EA games unavailable in some countries or regions

Licenses

About

Why is there a purple bubble on top of my sofa?

Will all sofas have these purple bubbles for pillows?

How many uses will there be for each pillow purchase?

Why is there an animation on certain decor items?

I'm seeing a gold circle around some purple bubbles, what does that mean?

How come some purple bubbles do not have a gold circle around it?

What are Featured Items?

How do I access Featured Items?

If I have some of these Featured Items in my Inventory, will they show up in the Featured Item section?

What are Pets?

What kinds of Pet types are available for me to use?

Where can I place Pet items?

What is the Make Your Own Bundle?

Can I choose any item for the Make Your Own Bundle?

How many items can I choose for the Make Your Own Bundle?

What is the Design Home VIP Program?

How do I earn VIP Points?

How do I purchase Diamond and Bundle Packs on the VIP Program website?

How many times can I use a Tablescaping item?

If I buy an item for the table, will it fill the entire table for that bubble?

Can I use the Table Art items from my inventory in Tablescaping Challenges?

What is the Season Event?

How do I become eligible for the Season Event?

How do I access the Season Event?

What is the Favoriting feature?

How do I favorite a design?

Can I favorite any design?

What is the Following feature?

How do I follow someone?

When someone is following me, how do I follow them back?

My friend does not have Facebook linked to their account, how do I find and follow them?

Is there a way to borrow from my followers?

Why don't I see some of my followers on the borrow section?

What is Design Home?

What is Rising Stars?

Where can I find Rising Stars events?

How do I start the Rising Stars event?