I'm trying to open the game and am receiving a "connection failure" message.

Please try these two potential solutions: 1. In your device's Settings, sign out out of your Google Play (Android device) or GameCenter...

Help I can't open the game, it's crashing and closing!

If you're signed in into Google Play or Gamecenter:Please try uninstalling the app and reinstalling it.

I started playing the game, got through the tutorial, then lost all my progress!

This is most likely due to your app signed out from your Gamecenter or Google Play account, or signing in. Please first try logging in ...

How can I turn off notifications on my Android device?

To turn off notifications, please follow these steps: 1. Go into the Settings menu on your device.2. Tap on Notifications. 3. Find...

How can I turn off notifications on my Apple device?

To turn off notifications: Navigate to device 'Settings'. Choose 'Notifications' .Find the game from the list and tap it.Turn off noti...

Need to adjust the graphic quality?

Tap on the Cog Icon ( Top right hand corner) > Graphics:   Depending your device, you can choose from High, Medium, or Low...

The game is stuck on the opening and the logo keeps spinning

If you're signed into Google Play or Gamecenter:Please sign out of your Google Play/Gamecenter account on your device and relog into it, the...

Characters automatically attacking and I haven't used auto-play.

If there is any network disconnection or disruption during your PvP Arena or Sorcerer's Tournament battle, you're most likely seeing the "ca...