Important Update!

Content Update 4/24/24

Content Update 4/16/24

I got a notification for a limited-time gift and didn't get it when I logged in!

How do I find my Player ID?

How do I change my Username or Profile Icon?

Will uninstalling the app delete my progress?

Where is my inbox?

How long does it take to get energy?

How do I get more Level Upgrade Potions?

Having trouble defeating a boss?

Status Effects

Spell Charge

How to join a club?

How do I leave a club?

Leaving Club? How long do you have to wait till you can join another Club?

Passholder Seasons

What is Passholder Gold?

What is Passholder Platinum?

Sorcerer's Tournament

What time does the Sorcerer's Tournament Reset?

Why can't I attack certain players?

PvP Season Reset and Placement

Trophy Gain and Loss values by Rank

Characters automatically attacking and I haven't used auto-play.

Club Conquest

Club Conquest Schedule

How to register for Club Conquest?

Raids

I can't start a raid!

Raid rewards

Why have I not received my purchase of in-game currency from Apple?

Why have I not received my purchase of in-game currency from Google Play?

Why can’t I make purchases through iTunes?

I'm trying to open the game and am receiving a "connection failure" message.

Help I can't open the game, it's crashing and closing!

I started playing the game, got through the tutorial, then lost all my progress!

Parental Controls

EA games unavailable in some countries or regions

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