If you are unable to connect to iTAunes here are some things to try:

1. Make sure your iOS operating system is up to date (Settings > General > Software Update)

2. Make sure your date, time and time zone are correct on your device (Settings > General > Date & Time)

3. Check your device restrictions (Settings > General > Restrictions)

4. Check and verify that you're in range of a WiFi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on

5. Try resetting (turn off and on) your wireless router

You could also try these steps:

1. Sign out of your ID (Settings > iTunes & App Store)

2. Reset your device's wireless settings (Settings > General > Reset > Reset Network Settings)

3. Reconfigure wireless settings on your device

4. Without signing in, try and make a purchase (it should prompt you to sign in again at this point).


Alternatively, try this:


1. Go to 'Settings'

2. Scroll down to 'Safari'

3. Scroll Down and tap on 'Clear Cookies and Data'

4. Tap on 'Clear Cookies and Data'

If you are still unable to make a purchase or connect, you might have to contact Apple as they may have blocked purchases.