CLOSE ALL OTHER PROGRAMS
When you exit out of any app it does not completely disappear from working memory. When there are several programs left running in background, they may compete with this game for space and processing time. .
Let this game run by itself and see if its performance improves. Before launching this game, it is a good idea to close all other running apps (Double tap home button to see apps running. swipe the upwards with finger to clear from memory) and if you really want to be on the safe side, then power down the device and restart, to ensure no program stubs remain.
DON’T LET YOUR STORAGE GET TOO FULL
If your device is nearly full, problems may occur. Make sure that you have plenty of extra free space above the actual program size, for caching purposes. Apps need space to write and store temporary files. If your device's storage space is nearing full, delete some old unused free apps or move some media files to another device, to free up some space.
CHECK THE QUALITY OF YOUR CONNECTION
The quality of the Internet connection can affect game stability. Always use a reliable WiFi connection rather than a network connection (3G, 4G) because cell connections can vary wildly.
Having high "bars" indicates good signal strength but may not reflect actual throughput. Even if you have good signal strength showing for your WiFi connection, your bandwidth may be limited if the network is congested, For example, if there are many users sharing the network and/or others are doing bandwidth-intensive activities such as streaming video, you might not be getting good throughput.
There are free bandwidth tests to check your total throughput. You needn’t install any software, these can run right through your device’s browser. (Just search for “bandwidth test.”) You should have at least 10Mb download and 3Mb upload for the game to run properly.
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