Where is my inbox?

Your in-game inbox is on the home screen, near the top left of the screen.

How long does it take to get energy?

Adventure Energy is 6 minutes per 1 EnergyGrand Energy is 12 minutes per 1 EnergyAscension Energy is 9 minutes per 1 EnergyInferno Energy is...

How do I get more Level Upgrade Potions?

 Complete battles, Daily Quests and Level Upgrade Potion Challenge for a chance at receiving Level Upgrade Potions. Level Upgrade ...

Where can I find the odds for the mystery pack?

Tap on the "i" in the top right corner of the pack.Tap on the "i" in the top right corner of the chest image.Tap on the individual card slot...

Why should I try getting 3 Stars?

Getting 3 Stars allows you to use the Auto-Win feature which bypasses the fight and your rewards will be received instantly. Make sure ...

How do I find out what a Status Effect does?

To learn more about a Status Effect, during battle tap and told the Status Effect's icon to reveal detailed information.

What does the red notification with numbers mean?

An indicator to tell you how many new things are available or require your attention or action.

What are the green exclamation on the items?

They indicate the enchantments can be used to enchant your current characters. 

What happens to the extra Character and Spell Tokens if they are maxed?

Any extra character tokens will convert to Token Shop Tokens, which you can spend in the Exchange, Token Exchange.Conversion will be 1 extra...

What is a Sorcerer Stone?

Equipping a Sorcerer Stone will increase its associated Stat for the Characters. Sorcerer's Stones can we obtained through Sorcerer's Trials...

If I unequipped the Sorcerers Stone, do I lose it?

No, you will not lose the stone if unequipped but Unequipping Stone does cost Gold Coins. The stone will remain in your inventory unle...

Enchanting

Collect Enchanted Gear from battling in the Campaigns and Summoner Challenges. Gear provides large stat increases as well as Ability un...

Did you know you can filter or sort Characters in Card Collection?

You can filter by Unlocked, Locked, Color Arcana, Hero, Villain, Offense, Defense, Support and by Disney TitleYou can also sort by Rarity, L...

Outfit

 For certain characters, you have the option to change the Character's outfits by tapping on the Outfit icon.  Outfits are mo...

What are Loyalty Coins and how do I get them?

Loyalty Coins are needed to open the Loyalty Chest. You will need 3 Loyalty Coins to open.Complete the Daily Quest to earn one Loyalty Coin.

What are Tournament Coins and how do I get them?

Tournament Coins are used to purchase items in the Exchange.Participate in the Sorcerer's Tournament and you will receive a certain amount o...

What are Sorcerer's Coins and how do I get them?

A Sorcerer's Coin is used to purchase items in the Exchange.Complete the Sorcerer's Stone Trial to be rewarded Sorcerer's Coins.

What are Club Coins and how do I get them?

Club Coins are used to purchase items in the Exchange.Participating in Club Dungeon, Club Conquest, and other club activities will reward Cl...

What are Tower Coins and how do I get them?

Tower Coins are used to purchase items in the Exchange.Defeating battles in the Tower of Endurance will reward Tower Coins.

What happens for Daylight Savings Time?

When Daylight Saving hits, payouts for Sorcerer's Tournament will happen at the time you indicated in-game and payouts/refreshes will contin...

Have feedback?

Please do not hesitate to leave a comment on our  Discord channel or send your Feedback to Customer Care. Sending to Customer Care...

How do I cancel a subscription on my Apple device?

If you really want to cancel, we'll show you how below - but keep in mind that once you do, you may not be able to get the same benefits aga...

VIP

This is not a subscription.This purchase provide users VIP benefits for 30 days.PerksGems delivered daily for 30 days: Basic will recei...